Blogs

This has been an interesting year, to say the least. From a business perspective, we’ve...

Recently, Daryn Smith and I sat down to unpack what digital transformation is, and how we are...

This crazy time we are in with the COVID-19 pandemic has connected us globally in more ways than...

When disaster strikes, we are responsive, resilient people. My mom is 93 years young and will...

Growing your business in the medical industry has seemingly taken on new challenges that are...

Customers have the ability to do a lot of research on their own before they even get in contact...

My Dad used to tell me “find something you love doing, and figure out how to make a living doing...

Approximately 20% of small businesses fail in their first year, and 50% of small businesses fail...

The customer service industry is in the midst of a large shift in the digital customer experience